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Money transfers & apps

Complaint 30356378 Citibank

In progress
Company
Citibank
Product
Money transfer, virtual currency, or money service · International money transfer
From
Maryland 21701
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 18, 2026Complaint received
  2. Oct 19, 2026Sent to Citibank (1 day later)
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Citibank complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Oct 15, 2026Money transfers & appsMoney was not available when promisedNJExplainedYes
Sep 18, 2026CryptoMoney was not available when promisedNCExplainedYes
Sep 11, 2026Money transfers & appsMoney was not available when promisedNYMoney backYes
Sep 5, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Aug 23, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Aug 19, 2026Money transfers & appsMoney was not available when promisedCAMoney backYes
Aug 14, 2026Money transfers & appsMoney was not available when promisedMDFixedYes
Aug 10, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jul 9, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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