Case file
Auto loans & leases
Complaint 25591789 Truist
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Unable to receive car title or other problem after the loan is paid off
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 20, 2026Complaint received
- Aug 20, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | IL | In progress | Yes |
| Oct 21, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | TN | Explained | Yes |
| Oct 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | MS | Explained | Yes |
| Oct 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | CO | Fixed | Yes |
| Oct 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | NC | In progress | Yes |
| Sep 25, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | FL | Explained | Yes |
| Sep 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MD | Explained | Yes |
| Sep 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MS | Explained | Yes |
| Sep 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | IN | Explained | Yes |
| Sep 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | GA | Explained | Yes |
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