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Mortgages

Complaint 2564005 FirstKey

Explained
Company
FirstKey
Product
Mortgage · Conventional home mortgage
From
California 94041
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 2, 2017Complaint received
  2. Jul 13, 2017Sent to FirstKey (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FirstKey complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2025MortgagesTrouble during payment processPayment processCTExplainedYes
Jul 10, 2024MortgagesTrouble during payment processPayment processMNExplainedYes
Feb 3, 2023MortgagesTrouble during payment processFLExplainedYes
Jan 18, 2023MortgagesTrouble during payment processKYExplainedYes
Nov 30, 2018MortgagesTrouble during payment processCAExplainedYes
Sep 11, 2017MortgagesTrouble during payment processILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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