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Case file

Debt collection

Complaint 2579210 American Student Assistance

Explained
Product
Debt collection · Federal student loan debt
Detail
Attempted to collect wrong amount
From
Georgia 30319
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 19, 2017Complaint received
  2. Jul 21, 2017Sent to American Student Assistance (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Student Assistance complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Jun 4, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountDEExplainedYes
May 11, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Jun 12, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountHIFixedYes
Oct 2, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Feb 9, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedYes
Dec 15, 2014Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Mar 24, 2014Debt collectionFalse statements or representationIndicated committed crime not payingLAExplainedYes
Feb 25, 2014Debt collectionFalse statements or representationAttempted to collect wrong amountNYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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