Case file
Credit cards
Complaint 25886903 KeyBank
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Aug 27, 2026Complaint received
- Aug 27, 2026Sent to KeyBank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More KeyBank complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | OH | Explained | Yes |
| Oct 14, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CT | Explained | Yes |
| Sep 19, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | WA | Explained | Yes |
| Sep 16, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CT | Fixed | Yes |
| Sep 11, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | WA | Explained | Yes |
| Aug 30, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NY | Explained | Yes |
| Aug 21, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | OH | Explained | Yes |
| Aug 16, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NY | Money back | Yes |
| Jul 21, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | OH | Explained | Yes |
| Jul 5, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NY | Explained | Yes |
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