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Mortgages

Complaint 25938077 Firstbank Puerto Rico

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
Puerto Rico 00646
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 28, 2026Complaint received
  2. Aug 28, 2026Sent to Firstbank Puerto Rico
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 25, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalCTExplainedYes
Sep 14, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalPRExplainedYes
Jul 15, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalPRExplainedYes
Sep 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes
Dec 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes
Sep 25, 2021MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes
Jul 28, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVIExplainedYes
Jan 22, 2019MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes
Dec 7, 2018MortgagesApplying for a mortgage or refinancing an existing mortgage-ExplainedYes
Dec 7, 2018MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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