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Mortgages

Complaint 5977518 Firstbank Puerto Rico

Explained
Product
Mortgage · Conventional home mortgage
From
Puerto Rico 00987
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 13, 2022Complaint received
  2. Sep 21, 2022Sent to Firstbank Puerto Rico (8 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processPRExplainedYes
Aug 25, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalCTExplainedYes
Sep 14, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalPRExplainedYes
Jul 15, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalPRExplainedYes
Dec 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes
Sep 25, 2021MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes
Jul 28, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVIExplainedYes
Jan 22, 2019MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes
Dec 7, 2018MortgagesApplying for a mortgage or refinancing an existing mortgage-ExplainedYes
Dec 7, 2018MortgagesApplying for a mortgage or refinancing an existing mortgagePRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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