Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Bank accounts

Complaint 26220438 Novo Platform

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Connecticut 06516
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 1, 2026Complaint received
  2. Oct 2, 2026Sent to Novo Platform (31 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Novo Platform?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Novo Platform's record

More Novo Platform complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Aug 21, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Jun 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedKSExplainedYes
May 22, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
May 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedORExplainedYes
Mar 10, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedIAExplainedNo
Jan 20, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedNo
Nov 28, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Nov 25, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Nov 25, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedNo
Aug 7, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedKYExplainedNo

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience