Case file
Bank accounts
Complaint 26350156 Banner
Explained- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 2, 2026Complaint received
- Sep 2, 2026Sent to Banner
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Banner complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 14, 2025 | Bank accounts | Opening an accountUnable to open an account | WA | Explained | Yes |
| Dec 11, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Aug 30, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | WA | Explained | Yes |
| Jun 2, 2023 | Bank accounts | Opening an accountAccount opened as a result of fraud | CA | Explained | Yes |
| Mar 6, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Feb 17, 2023 | Bank accounts | Opening an accountUnable to open an account | WA | Explained | Yes |
| Jan 18, 2022 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Apr 20, 2021 | Bank accounts | Opening an accountConfusing or missing disclosures | CA | Explained | Yes |
| Nov 3, 2020 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Apr 18, 2019 | Bank accounts | Opening an accountConfusing or missing disclosures | OR | Explained | Yes |
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