Case file
Bank accounts
Complaint 4312265 Banner
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Confusing or missing disclosures
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 20, 2021Complaint received
- Apr 20, 2021Sent to Banner
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Banner complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 2, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Sep 14, 2025 | Bank accounts | Opening an accountUnable to open an account | WA | Explained | Yes |
| Dec 11, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Aug 30, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | WA | Explained | Yes |
| Jun 2, 2023 | Bank accounts | Opening an accountAccount opened as a result of fraud | CA | Explained | Yes |
| Mar 6, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Feb 17, 2023 | Bank accounts | Opening an accountUnable to open an account | WA | Explained | Yes |
| Jan 18, 2022 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Nov 3, 2020 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Apr 18, 2019 | Bank accounts | Opening an accountConfusing or missing disclosures | OR | Explained | Yes |
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