Complaint 2636645 LoanHero

Money back

Company: LoanHero
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Received bad information about your loan
From: Tennessee 37072
Filed by: Web
Company's answer: Closed with monetary relief
On time: Yes, within 15 days

Aug 8, 2017Complaint received
Aug 28, 2017Sent to LoanHero (20 days later)
AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More LoanHero complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Jul 8, 2021	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	LA	No timely reply	No
Oct 13, 2018	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	FL	No timely reply	No
May 17, 2018	Student loans	Dealing with your lender or servicerReceived bad information about your loan	-	No timely reply	No
May 8, 2018	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	AZ	No timely reply	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works