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Student loans

Complaint 4526060 LoanHero

No timely reply
Company
LoanHero
Product
Student loan · Private student loan
Detail
Don't agree with the fees charged
From
Louisiana 70460
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Jul 8, 2021Complaint received
  2. Jul 9, 2021Sent to LoanHero (1 day later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More LoanHero complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedFLNo timely replyNo
May 17, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-No timely replyNo
May 8, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledAZNo timely replyNo
Aug 8, 2017Student loansDealing with your lender or servicerReceived bad information about your loanTNMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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