Case file
Credit cards
Complaint 26816286 SoFi
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 8, 2026Complaint received
- Sep 8, 2026Sent to SoFi
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TX | In progress | Yes |
| Oct 16, 2026 | Payday & personal loans | Problem when making payments | TX | Explained | Yes |
| Oct 13, 2026 | Payday & personal loans | Problem when making payments | FL | Money back | Yes |
| Oct 13, 2026 | Payday & personal loans | Problem when making payments | AA | Explained | Yes |
| Oct 2, 2026 | Payday & personal loans | Problem when making payments | MO | Explained | Yes |
| Sep 28, 2026 | Payday & personal loans | Problem when making payments | AZ | Explained | Yes |
| Sep 23, 2026 | Payday & personal loans | Problem when making payments | IL | Explained | Yes |
| Aug 31, 2026 | Payday & personal loans | Problem when making payments | TX | Explained | Yes |
| Aug 16, 2026 | Payday & personal loans | Problem when making payments | MA | Money back | Yes |
| Aug 12, 2026 | Payday & personal loans | Problem when making payments | FL | Explained | Yes |
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