Case file
Auto loans & leases
Complaint 26989531 Carvana Group
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 10, 2026Complaint received
- Sep 10, 2026Sent to Carvana Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Carvana Group complaints about getting a loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | TX | Explained | Yes |
| Oct 6, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | VA | Explained | Yes |
| Oct 5, 2026 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | NY | Explained | Yes |
| Oct 4, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | AL | Explained | Yes |
| Sep 30, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | NC | Explained | Yes |
| Sep 29, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | OK | Explained | Yes |
| Sep 11, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | FL | Explained | Yes |
| Sep 4, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | WA | Explained | Yes |
| Aug 26, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | TX | Explained | Yes |
| Aug 20, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | FL | Explained | Yes |
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