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Student loans

Complaint 2749708 Monterey Financial Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Keep getting calls about your loan
From
Virginia 23224
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 8, 2017Complaint received
  2. Dec 8, 2017Sent to Monterey Financial Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Monterey Financial Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 25, 2026Student loansDealing with your lender or servicerProblem with customer serviceSCExplainedYes
Jun 9, 2025Student loansDealing with your lender or servicerReceived bad information about your loanWAExplainedYes
Apr 8, 2025Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Jun 16, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledKSExplainedYes
Apr 17, 2023Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Mar 8, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedTXExplainedYes
Jun 28, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledNVExplainedYes
Oct 13, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Jun 1, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedAZExplainedYes
May 17, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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