Case file
Credit cards
Complaint 27545430 Truist
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 17, 2026Complaint received
- Sep 17, 2026Sent to Truist
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Truist complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2026 | Credit cards | Closing your accountCan't close your account | FL | Explained | Yes |
| Oct 13, 2026 | Credit cards | Closing your accountCompany closed your account | PA | In progress | Yes |
| Oct 8, 2026 | Credit cards | Closing your accountCompany closed your account | SC | In progress | Yes |
| Jul 31, 2026 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Jul 6, 2026 | Credit cards | Closing your accountCan't close your account | SC | Explained | Yes |
| Jun 30, 2026 | Credit cards | Closing your accountCan't close your account | OH | Money back | Yes |
| Jun 11, 2026 | Credit cards | Closing your accountCompany closed your account | SC | Explained | Yes |
| May 28, 2026 | Credit cards | Closing your accountCan't close your account | GA | Explained | Yes |
| May 3, 2026 | Credit cards | Closing your accountCompany closed your account | GA | Explained | Yes |
| Apr 15, 2026 | Credit cards | Closing your accountCompany closed your account | NY | Explained | Yes |
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