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Credit cards

Complaint 2767101 Santander Bancorp

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
-
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 29, 2017Complaint received
  2. Jan 2, 2018Sent to Santander Bancorp (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bancorp complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
May 16, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPRExplainedYes
Jul 29, 2019Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardPRExplainedYes
Nov 9, 2018Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPRExplainedYes
Aug 22, 2017Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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