Complaint 3655285 Santander Bancorp

Explained

Company: Santander Bancorp
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Credit card company isn't resolving a dispute about a purchase on your statement
From: Puerto Rico 006XX
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

May 16, 2020Complaint received
May 16, 2020Sent to Santander Bancorp
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bancorp complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Jul 29, 2019	Credit cards	Problem with a purchase shown on your statementOvercharged for something you did purchase with the card	PR	Explained	Yes
Nov 9, 2018	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	PR	Explained	Yes
Dec 29, 2017	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	-	Explained	Yes
Aug 22, 2017	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	PR	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works