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Credit cards

Complaint 3323681 Santander Bancorp

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Overcharged for something you did purchase with the card
From
Puerto Rico 00716
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jul 29, 2019Complaint received
  2. Jul 30, 2019Sent to Santander Bancorp (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bancorp complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
May 16, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPRExplainedYes
Nov 9, 2018Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPRExplainedYes
Dec 29, 2017Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement-ExplainedYes
Aug 22, 2017Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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