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Case file

Mortgages

Complaint 27808615 Guidance Residential

Explained
Product
Mortgage · Conventional home mortgage
Detail
Changes in loan terms during or after closing
From
Virginia 22701
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 20, 2026Complaint received
  2. Sep 20, 2026Sent to Guidance Residential
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Guidance Residential complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
May 27, 2022MortgagesClosing on a mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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