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Auto loans & leases

Complaint 2785672 Popular Bank

Explained
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
Texas 77034
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 18, 2018Complaint received
  2. Jan 23, 2018Sent to Popular Bank (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Popular Bank complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Dec 12, 2018Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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