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Auto loans & leases

Complaint 3098530 Popular Bank

Explained
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
New Jersey 07070
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 12, 2018Complaint received
  2. Dec 27, 2018Sent to Popular Bank (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Popular Bank complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jan 18, 2018Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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