Case file
Mortgages
Complaint 28068712 RoundPoint Mortgage Servicing
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- An existing modification, forbearance plan, short sale, or other loss mitigation relief
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 23, 2026Complaint received
- Sep 23, 2026Sent to RoundPoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More RoundPoint Mortgage Servicing complaints about struggling to pay mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 17, 2026 | Mortgages | Struggling to pay mortgageForeclosure | FL | In progress | Yes |
| Oct 15, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | IL | Explained | Yes |
| Oct 5, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | KY | Explained | Yes |
| Oct 1, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | MD | In progress | Yes |
| Sep 18, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | NC | Explained | Yes |
| Sep 8, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | FL | Explained | Yes |
| Sep 1, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | FL | Explained | Yes |
| Aug 25, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | IL | Explained | Yes |
| Aug 19, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | NC | In progress | Yes |
| Aug 13, 2026 | Mortgages | Struggling to pay mortgageForeclosure | IL | Explained | Yes |
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