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Mortgages

Complaint 29179452 RoundPoint Mortgage Servicing

Explained
Product
Mortgage · Conventional home mortgage
Detail
An existing modification, forbearance plan, short sale, or other loss mitigation relief
From
Kentucky 42501
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 5, 2026Complaint received
  2. Oct 5, 2026Sent to RoundPoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More RoundPoint Mortgage Servicing complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026MortgagesStruggling to pay mortgageForeclosureFLIn progressYes
Oct 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Oct 1, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDIn progressYes
Sep 23, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAExplainedYes
Sep 18, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNCExplainedYes
Sep 8, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Sep 1, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Aug 25, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Aug 19, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCIn progressYes
Aug 13, 2026MortgagesStruggling to pay mortgageForeclosureILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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