Case file
Credit cards
Complaint 28104726 Truist
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 24, 2026Complaint received
- Sep 24, 2026Sent to Truist
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Truist complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | TX | Explained | Yes |
| Sep 24, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | VA | Explained | Yes |
| Sep 18, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | GA | Explained | Yes |
| Jul 24, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | FL | Explained | Yes |
| Jul 17, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | NC | Explained | Yes |
| Jun 1, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| Apr 7, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | GA | Explained | Yes |
| Feb 19, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | TN | Explained | Yes |
| Feb 1, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | WV | Explained | Yes |
| Dec 26, 2025 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | GA | Explained | Yes |
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