Case file
Money transfers & apps
Complaint 2816586 SunTrust
Explained- Product
- Money transfer, virtual currency, or money service · International money transfer
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 16, 2018Complaint received
- Feb 16, 2018Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 31, 2020 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
| Oct 24, 2019 | Money transfers & apps | Money was not available when promised | FL | Money back | Yes |
| Jun 18, 2019 | Money transfers & apps | Money was not available when promised | - | Money back | Yes |
| Feb 21, 2019 | Money transfers & apps | Money was not available when promised | PA | Explained | Yes |
| Oct 16, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Oct 8, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Jul 27, 2018 | Money transfers & apps | Money was not available when promised | CO | Explained | Yes |
| Apr 4, 2018 | Money transfers & apps | Money was not available when promised | - | Money back | Yes |
| Feb 28, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Jul 3, 2017 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
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