Case file
Money transfers & apps
Complaint 3278416 SunTrust
Money back- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- From
- -
- Filed by
- Phone · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 18, 2019Complaint received
- Jun 18, 2019Sent to SunTrust
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More SunTrust complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 31, 2020 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
| Oct 24, 2019 | Money transfers & apps | Money was not available when promised | FL | Money back | Yes |
| Feb 21, 2019 | Money transfers & apps | Money was not available when promised | PA | Explained | Yes |
| Oct 16, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Oct 8, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Jul 27, 2018 | Money transfers & apps | Money was not available when promised | CO | Explained | Yes |
| Apr 4, 2018 | Money transfers & apps | Money was not available when promised | - | Money back | Yes |
| Feb 28, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Feb 16, 2018 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
| Jul 3, 2017 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
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