Case file
Money transfers & apps
Complaint 2976769 SunTrust
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 27, 2018Complaint received
- Jul 30, 2018Sent to SunTrust (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 31, 2020 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
| Oct 24, 2019 | Money transfers & apps | Money was not available when promised | FL | Money back | Yes |
| Jun 18, 2019 | Money transfers & apps | Money was not available when promised | - | Money back | Yes |
| Feb 21, 2019 | Money transfers & apps | Money was not available when promised | PA | Explained | Yes |
| Oct 16, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Oct 8, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Apr 4, 2018 | Money transfers & apps | Money was not available when promised | - | Money back | Yes |
| Feb 28, 2018 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Feb 16, 2018 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
| Jul 3, 2017 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.