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Payday & personal loans

Complaint 2819801 BB&T

Explained
Company
BB&T
Product
Payday loan, title loan, or personal loan · Installment loan
From
Tennessee 37220
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 16, 2018Complaint received
  2. Feb 20, 2018Sent to BB&T (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 3, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueMDExplainedYes
Mar 18, 2019Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Nov 6, 2018Payday & personal loansProblem when making paymentsPAExplainedYes
Aug 30, 2018Payday & personal loansProblem when making paymentsWVExplainedYes
Jul 12, 2018Credit cardsProblem when making paymentsProblem during payment processSCExplainedYes
Jun 16, 2018Payday & personal loansProblem when making paymentsVAExplainedYes
Jun 7, 2018Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Jan 17, 2018Payday & personal loansProblem when making paymentsTXExplainedYes
Nov 30, 2017Credit reportingProblem when making paymentsProblem during payment processLAExplainedYes
Oct 5, 2017Payday & personal loansProblem when making paymentsFLExplainedYes

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