Case file
Credit cards
Complaint 2929794 BB&T
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 7, 2018Complaint received
- Jun 7, 2018Sent to BB&T
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 3, 2019 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | MD | Explained | Yes |
| Mar 18, 2019 | Credit cards | Problem when making paymentsProblem during payment process | NC | Explained | Yes |
| Nov 6, 2018 | Payday & personal loans | Problem when making payments | PA | Explained | Yes |
| Aug 30, 2018 | Payday & personal loans | Problem when making payments | WV | Explained | Yes |
| Jul 12, 2018 | Credit cards | Problem when making paymentsProblem during payment process | SC | Explained | Yes |
| Jun 16, 2018 | Payday & personal loans | Problem when making payments | VA | Explained | Yes |
| Feb 16, 2018 | Payday & personal loans | Problem when making payments | TN | Explained | Yes |
| Jan 17, 2018 | Payday & personal loans | Problem when making payments | TX | Explained | Yes |
| Nov 30, 2017 | Credit reporting | Problem when making paymentsProblem during payment process | LA | Explained | Yes |
| Oct 5, 2017 | Payday & personal loans | Problem when making payments | FL | Explained | Yes |
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