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Prepaid & gift cards

Complaint 28262691 American Express

Money back
Product
Prepaid card · Gift card
Detail
Charged for a purchase or transfer you did not make with the card
From
Georgia 30127
Filed by
Phone
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Sep 25, 2026Complaint received
  2. Oct 1, 2026Sent to American Express (6 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More American Express complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNJExplainedYes
Oct 16, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCTExplainedYes
Oct 8, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Oct 7, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardMNExplainedYes
Sep 29, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardMAExplainedYes
Sep 18, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNJExplainedYes
Sep 16, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferMAExplainedYes
Sep 16, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNJFixedYes
Sep 6, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferOKMoney backYes
Aug 28, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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