Case file
Prepaid & gift cards
Complaint 31275259 American Express
Explained- Product
- Prepaid card · Gift card
- Detail
- Charged for a purchase or transfer you did not make with the card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 28, 2026Complaint received
- Oct 28, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | CT | Explained | Yes |
| Oct 8, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | NY | Explained | Yes |
| Oct 7, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | MN | Explained | Yes |
| Sep 29, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | MA | Explained | Yes |
| Sep 25, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | GA | Money back | Yes |
| Sep 18, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | NJ | Explained | Yes |
| Sep 16, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | MA | Explained | Yes |
| Sep 16, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | NJ | Fixed | Yes |
| Sep 6, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | OK | Money back | Yes |
| Aug 28, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | FL | Explained | Yes |
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