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Credit cards

Complaint 28534227 American Express

Fixed
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company won't work with you while you're going through financial hardship
From
New York 10457
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Sep 29, 2026Complaint received
  2. Sep 29, 2026Sent to American Express
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More American Express complaints about struggling to pay your bill

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipTXExplainedYes
Oct 20, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipNJExplainedYes
Oct 17, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipMIExplainedYes
Oct 17, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipINExplainedYes
Oct 17, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipVAExplainedYes
Oct 16, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipFLExplainedYes
Oct 13, 2026Credit cardsStruggling to pay your billProblem lowering your monthly paymentsNJExplainedYes
Oct 12, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipWAExplainedYes
Oct 8, 2026Credit cardsStruggling to pay your billProblem lowering your monthly paymentsCAExplainedYes
Sep 27, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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