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Credit cards

Complaint 29859203 American Express

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Problem lowering your monthly payments
From
New Jersey 07208
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 13, 2026Complaint received
  2. Oct 13, 2026Sent to American Express
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Express complaints about struggling to pay your bill

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipTXExplainedYes
Oct 20, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipNJExplainedYes
Oct 17, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipMIExplainedYes
Oct 17, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipINExplainedYes
Oct 17, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipVAExplainedYes
Oct 16, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipFLExplainedYes
Oct 12, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipWAExplainedYes
Oct 8, 2026Credit cardsStruggling to pay your billProblem lowering your monthly paymentsCAExplainedYes
Sep 29, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipNYFixedYes
Sep 27, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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