Case file
Bank accounts
Complaint 28926432 Santander Holdings USA
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 2, 2026Complaint received
- Oct 2, 2026Sent to Santander Holdings USA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Holdings USA complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 13, 2026 | Bank accounts | Closing an accountCan't close your account | MA | In progress | Yes |
| Nov 12, 2026 | Bank accounts | Closing an accountCan't close your account | MA | In progress | Yes |
| Nov 11, 2026 | Bank accounts | Closing an accountCompany closed your account | MA | In progress | Yes |
| Nov 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | In progress | Yes |
| Oct 30, 2026 | Bank accounts | Closing an accountFunds not received from closed account | VA | In progress | Yes |
| Oct 4, 2026 | Bank accounts | Closing an accountCan't close your account | NY | In progress | Yes |
| Oct 1, 2026 | Bank accounts | Closing an accountCan't close your account | TX | In progress | Yes |
| Sep 17, 2026 | Bank accounts | Closing an accountCan't close your account | FL | In progress | Yes |
| Sep 16, 2026 | Bank accounts | Closing an accountCan't close your account | NJ | Explained | Yes |
| Sep 15, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | Explained | Yes |
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