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Money transfers & apps

Complaint 2904361 FIS

Explained
Product
Money transfer, virtual currency, or money service · Check cashing service
From
Nebraska 681XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 12, 2018Complaint received
  2. May 16, 2018Sent to FIS (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Jun 23, 2026Debt relief & credit repairConfusing or missing disclosuresINExplainedYes
Jun 20, 2026Debt relief & credit repairConfusing or missing disclosuresPAExplainedYes
Dec 6, 2025Debt relief & credit repairConfusing or missing disclosuresVAExplainedYes
Jul 29, 2025Debt relief & credit repairConfusing or missing disclosuresSCExplainedYes
Apr 14, 2025Debt relief & credit repairConfusing or missing disclosuresLAExplainedYes
Sep 23, 2024Debt relief & credit repairConfusing or missing disclosuresCAExplainedYes
Jan 22, 2018Money transfers & appsConfusing or missing disclosuresOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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