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Student loans

Complaint 2916064 Simple Repayment

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Pennsylvania 151XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 23, 2018Complaint received
  2. Jun 25, 2018Sent to Simple Repayment (33 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Simple Repayment complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCANo timely replyNo
Mar 18, 2020Student loansDealing with your lender or servicerReceived bad information about your loan-No timely replyNo
Oct 4, 2018Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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