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Student loans

Complaint 3571719 Simple Repayment

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
-
Filed by
Phone
Company's answer
Untimely response
On time
No
  1. Mar 18, 2020Complaint received
  2. Mar 19, 2020Sent to Simple Repayment (1 day later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Simple Repayment complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCANo timely replyNo
Oct 4, 2018Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes
May 23, 2018Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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