Complaint 3037902 Simple Repayment

Explained

Company: Simple Repayment
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Received bad information about your loan
From: Indiana 47130
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint is the result of a misunderstanding

Oct 4, 2018Complaint received
Oct 4, 2018Sent to Simple Repayment
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Simple Repayment complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Apr 20, 2020	Student loans	Dealing with your lender or servicerNeed information about your loan balance or loan terms	CA	No timely reply	No
Mar 18, 2020	Student loans	Dealing with your lender or servicerReceived bad information about your loan	-	No timely reply	No
May 23, 2018	Student loans	Dealing with your lender or servicerReceived bad information about your loan	PA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works