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Mortgages

Complaint 29164218 Nexus Nova

Explained
Company
Nexus Nova
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Virginia 22101
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 5, 2026Complaint received
  2. Oct 5, 2026Sent to Nexus Nova
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nexus Nova complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXIn progressYes
Oct 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Oct 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAIn progressYes
Oct 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Oct 14, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILIn progressYes
Oct 14, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAIn progressYes
Oct 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Sep 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Sep 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Sep 10, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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