Case file
Credit cards
Complaint 29196139 HSBC
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 6, 2026Complaint received
- Oct 6, 2026Sent to HSBC
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More HSBC complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Credit cards | Closing your accountCompany closed your account | - | In progress | Yes |
| Sep 18, 2026 | Credit cards | Closing your accountCompany closed your account | MO | Explained | Yes |
| Aug 27, 2026 | Credit cards | Closing your accountCompany closed your account | OR | Explained | Yes |
| Aug 9, 2026 | Credit cards | Closing your accountCan't close your account | CA | Explained | Yes |
| Jul 31, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Jun 30, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Jun 5, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Apr 23, 2026 | Credit cards | Closing your accountCompany closed your account | IL | Explained | Yes |
| Apr 18, 2026 | Credit cards | Closing your accountCompany closed your account | UT | Explained | Yes |
| Apr 12, 2026 | Credit cards | Closing your accountCompany closed your account | NY | Explained | Yes |
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