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Credit reporting

Complaint 2920838 SunTrust

Explained
Company
SunTrust
Product
Credit reporting, credit repair services, or other personal consumer reports · Other personal consumer report
Detail
Didn't receive services that were advertised
From
Georgia 30043
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 29, 2018Complaint received
  2. May 29, 2018Sent to SunTrust
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about identity theft protection or other monitoring services

ReceivedAboutIssueStateAnswerOn time
Jun 14, 2018Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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