Case file
Student loans
Complaint 2940083 Student Loan Direct
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Problem lowering your monthly payments
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- Jun 19, 2018Complaint received
- Jul 17, 2018Sent to Student Loan Direct (28 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Student Loan Direct complaints about struggling to repay your loan
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 30, 2026 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | FL | No timely reply | No |
| Aug 14, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | NY | No timely reply | No |
| Oct 2, 2024 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | PA | No timely reply | No |
| Jul 27, 2023 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | NC | No timely reply | No |
| May 22, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | TX | Explained | Yes |
| May 10, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | TX | Explained | Yes |
| Mar 27, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | MO | Explained | Yes |
| Sep 18, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | PA | Explained | Yes |
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