Case file
Student loans
Complaint 3192654 Student Loan Direct
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Can't get other flexible options for repaying your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 27, 2019Complaint received
- Apr 3, 2019Sent to Student Loan Direct (7 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Student Loan Direct complaints about struggling to repay your loan
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 30, 2026 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | FL | No timely reply | No |
| Aug 14, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | NY | No timely reply | No |
| Oct 2, 2024 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | PA | No timely reply | No |
| Jul 27, 2023 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | NC | No timely reply | No |
| May 22, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | TX | Explained | Yes |
| May 10, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | TX | Explained | Yes |
| Sep 18, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | PA | Explained | Yes |
| Jun 19, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | NC | Explained | Yes |
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