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Student loans

Complaint 7315882 Student Loan Direct

No timely reply
Product
Student loan · Private student loan
Detail
Problem lowering your monthly payments
From
North Carolina 27878
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Jul 27, 2023Complaint received
  2. Jul 27, 2023Sent to Student Loan Direct
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Student Loan Direct complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Aug 30, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsFLNo timely replyNo
Aug 14, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYNo timely replyNo
Oct 2, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargePANo timely replyNo
May 22, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
May 10, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsTXExplainedYes
Mar 27, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMOExplainedYes
Sep 18, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes
Jun 19, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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