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Payday & personal loans

Complaint 29532916 Citizens Bank

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
New York 10024
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 9, 2026Complaint received
  2. Oct 9, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processDEExplainedYes
Oct 21, 2026Payday & personal loansProblem when making paymentsDCExplainedYes
Oct 11, 2026Payday & personal loansProblem when making paymentsINExplainedYes
Sep 12, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Aug 31, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
May 10, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueSCExplainedYes
May 5, 2026Payday & personal loansProblem when making paymentsDEExplainedYes
Mar 18, 2026Credit cardsProblem when making paymentsProblem during payment processNHExplainedYes
Mar 3, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Feb 18, 2026Payday & personal loansProblem when making paymentsFLMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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