Case file
Payday & personal loans
Complaint 29549300 Citibank
Money back- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 9, 2026Complaint received
- Oct 9, 2026Sent to Citibank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Citibank complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Money back | Yes |
| Nov 3, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Nov 2, 2026 | Credit cards | Problem when making paymentsProblem during payment process | UT | Money back | Yes |
| Oct 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
| Oct 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NV | Money back | Yes |
| Oct 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Oct 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | IL | Explained | Yes |
| Oct 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MN | Explained | Yes |
| Oct 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | WV | Explained | Yes |
| Oct 28, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NC | Explained | Yes |
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