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Auto loans & leases

Complaint 29561899 Citizens Bank

In progress
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Virginia 20191
Filed by
Web · Servicemember
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 9, 2026Complaint received
  2. Oct 9, 2026Sent to Citizens Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Citizens Bank complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Jan 2, 2026Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyILExplainedYes
Jul 17, 2024Payday & personal loansStruggling to pay your loanILExplainedYes
Jun 20, 2024Payday & personal loansStruggling to pay your loanWIExplainedYes
Jan 12, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Dec 30, 2023Payday & personal loansStruggling to pay your loanPAExplainedYes
Aug 21, 2023Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNJExplainedYes
Jul 27, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleNYExplainedYes
May 25, 2023Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsILExplainedYes
Apr 22, 2023Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
Mar 29, 2023Payday & personal loansStruggling to pay your loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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