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Auto loans & leases

Complaint 7028751 Citizens Bank

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Illinois 60435
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 25, 2023Complaint received
  2. May 25, 2023Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsVAIn progressYes
Jan 2, 2026Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyILExplainedYes
Jul 17, 2024Payday & personal loansStruggling to pay your loanILExplainedYes
Jun 20, 2024Payday & personal loansStruggling to pay your loanWIExplainedYes
Jan 12, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Dec 30, 2023Payday & personal loansStruggling to pay your loanPAExplainedYes
Aug 21, 2023Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNJExplainedYes
Jul 27, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleNYExplainedYes
Apr 22, 2023Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
Mar 29, 2023Payday & personal loansStruggling to pay your loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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