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Case file

Credit reporting

Complaint 29754196 FIS

Explained
Product
Credit reporting or other personal consumer reports · Other personal consumer report
Detail
Their investigation did not fix an error on your report
From
Washington 98122
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 12, 2026Complaint received
  2. Oct 12, 2026Sent to FIS
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about problem with a company's investigation into an existing issue

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportALExplainedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTXExplainedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportCTExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportFLExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysGAExplainedYes
Oct 27, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportGAExplainedYes
Oct 26, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneFLExplainedYes
Oct 25, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportGAExplainedYes
Oct 20, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportMOExplainedYes
Oct 14, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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